Membership Options
Once you've attended a trial class or short course and decided that you would like to continue, you can then transition over to our memberships.
These offer less admin and lower class costs.
The more classes you attend, the better value they become!
"I think you have always been super reasonable on price and still great value"
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Memberships
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All fees are paid via equal monthly direct debit payments spread over the whole year
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Fees are based upon 39 weeks of classes offered per year
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Easy and secure to set up
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No need to pay large lump sums
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Enhanced flexibility of classes attended with the easy opportunity to do extra catch-up classes
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Less admin costs each term means fees stay lower
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Includes unlimited access to our Video Vault
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If you leave during the year, then we reconcile your payments against your class, so there may be a balancing payment to be made(or a credit to be refunded)
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If you miss a class you can:
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Go to a different class in the same week (face to face or online)
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Go to an extra class in another week (face to face or online)
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Do a class from the Video Vault instead
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We do not credit missed or unattended classes back to your account.
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Please ensure you have read our full terms and conditions HERE before signing up.
"I thoroughly enjoy the Better Body Training Pilates classes.
Recently I was unable to attend many of my regular classes due to work and family commitments.
Jo was incredibly flexible with allowing me to make up what I had missed by attending other classes during the week.
This flexibility is great and so convenient for people who may not be able to commit to one specific time each week.
I enjoyed the flexibility so much that I’m even considering changing my membership to one where I can attend more than one class a week!
Thanks again Jo!"
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Video Vault Membership £9.99
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Unlimited access to our On-Demand Video Vault
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Complete your Pilates workouts at a time to suit you
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Mixed Ability Classes
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Gentle Foundations Classes
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Back Care Pilates Classes
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Stretch and Relax Classes
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PLUS specialist selections and Top Tips to help you get the most from your Pilates workouts.
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Currently over 110 workouts to choose from!
​Terms and Conditions (UK)
1. Payments & Subscriptions
Payments are collected by Direct Debit via GoCardless, our authorised Direct Debit provider. Your bank statement will show “GoCardless”.
Monthly payments are spread evenly across 12 months and cover 39 scheduled classes per year, unless otherwise stated.
Your subscription will automatically renew unless you cancel at least 48 hours before the renewal date.
You may manage your Direct Debit through your bank or contact us for assistance.
You may request to change to a different package at any time. Changes will take effect from the next billing cycle unless otherwise agreed.
2. Stopping or Cancelling Your Subscription
You may stop your recurring payments at any time.
If you stop payments, you will continue to have access to your classes and benefits until the end of your current billing period.
Class places are booked in blocks. Any cancellation will take effect from the end of the current block, not immediately.
If you cancel part-way through a term or year, there may be a final reconciliation payment for any classes attended but not yet paid for. This will be calculated fairly and discussed with you.
3. 14-Day Cooling-Off Period (UK Consumer Rights)
You have the legal right to cancel your subscription within 14 days of starting, in line with UK Consumer Contracts Regulations.
If you cancel within the first 14 days:
A pro-rata refund may be issued, minus the value of any classes already attended.
Access to classes and benefits will end immediately upon cancellation.
4. Class Bookings & Fees
Payment must be made to confirm a place in a class or block.
Classes are generally sold as block bookings.
Fees are non-refundable, except where required by law or outlined in these terms.
5. Cancellations & Refunds
We operate a no-refund policy for missed or unused classes.
This does not affect your statutory rights under UK consumer law.
If we cancel a class due to unforeseen circumstances (such as instructor illness), we may offer:
A replacement class
A credit
A digital/online class
(at our discretion)
6. Class Schedule & Changes
Class schedules may occasionally change.
We will notify you of any changes using the contact details you provide.
We reserve the right to make reasonable changes to class times, instructors, or formats where necessary.
7. Health & Safety
You are responsible for ensuring you are physically able to take part in Pilates classes.
We recommend consulting a healthcare professional before starting any new exercise programme.
You must inform your instructor of any injuries, medical conditions, or physical limitations before participating.
8. Class Etiquette
Please arrive on time and be respectful to instructors and fellow participants.
Disruptive or unsafe behaviour may result in removal from a class without refund.
9. Attire & Equipment
Comfortable clothing is required.
Please bring your own mat unless otherwise advised.
Small props may be used during classes, and guidance will be provided by the instructor.
10. Liability
Participation in classes is at your own risk.
To the extent permitted by law, Better Body Training, its instructors, and venues are not liable for injury, loss, or damage arising from participation, except where caused by negligence.
Nothing in these terms limits liability for death or personal injury caused by negligence.
11. Photography & Privacy
We may occasionally take photos or videos during classes for promotional purposes.
If you do not wish to appear in any imagery, please notify us in writing.
Personal information is handled in accordance with our Privacy Policy and used only for business-related communications.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any significant changes will be communicated using the contact details you provide.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.